Privacy Policy

Protection of your personal data

Last updated: May 22, 2026

Shopify

In the context of using the Sodilog API Application, SODILOG acts as a data processor on behalf of the Merchant (the Shopify store owner). The data collected is strictly necessary for the execution of logistics services.

Nature of collected data

To ensure synchronization between Shopify and the Sodilog ERP, the application accesses the following data: • Customer & Order Data: Name, email address, phone numbers and physical delivery addresses to enable package processing and shipping • Store & Employee Data: Name and contact details of the store owner for account management and technical support.

Processing purposes

This data is used exclusively for: • Uploading orders to the Sodilog ERP for preparation • Real-time stock updates on the Shopify store • Transmitting tracking information to inform the end customer • Technical diagnosis in case of synchronization errors (logs)

Conservation and Sharing

Order data is kept for the time necessary to complete the logistics service and comply with legal billing obligations. It is never resold to third parties. Access is strictly limited to authorized SODILOG personnel.

Your Rights

In accordance with GDPR and the "data protection" law, you have the right to access, rectify, portability and erasure of your data. DPO Contact: privacy@sodilog.com Note to end customers: Store customers must exercise their rights directly with the Merchant (the store owner).

Personal data – policy updated on 22/05/2026

Sodilog strives to ensure that the collection and processing of your data complies with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA).

General information about Sodilog

Data Controller: Sodilog SAS 4 RUE CURIE CS 91617 68016 COLMAR CEDEX privacy@sodilog.com

Legal information

Company creation date: 01/12/1986 Legal form: Simplified joint stock company Trade names: SODILOG SAS Postal address: 4 RUE CURIE CS 91617 68016 COLMAR CEDEX

Identification numbers

SIREN number: 339668436 SIRET number (headquarters): 33966843600050 EU VAT number: FR47339668436 RCS number: Colmar B 339 668 436

Commercial information

Category: Wholesale trade Activity (NAF or APE Code): Intermediaries in the trade of textiles, clothing, furs, shoes and leather goods (4616Z) You can also contact us at contact@sodilog.com

Site security and traffic statistics

When you browse this site, your browser automatically transmits information necessary for navigation. We collect the following information in connection logs to improve and protect our website: • Your IP address • Date and time of requests • Request content • Request origin • Amount of information transmitted in response • Time zone • Information such as operating system or browser type used • Browser language and version In order to adapt the site to visitor demands, we also measure, without this data allowing you to be identified: • number of visits • number of pages viewed • visitor activity on the site and their return frequency These processes are based on our legitimate interest (article 6 §1 f) GDPR) to allow navigation on this website, improve it and ensure its stability and security.

What are your rights?

In accordance with the general data protection regulation and the data protection law, you can access and/or obtain a copy of data concerning you. Depending on the context, you can also: • object to the processing of this data, have it rectified or deleted • request limitation of processing of your data and/or portability of this data When you have given your consent to processing we carry out, you have the right to withdraw it at any time.

How to exercise your rights?

You can exercise your rights at any time by contacting us: • by email at: privacy@sodilog.com • by signed mail to the following address: SODILOG SAS Postal address: 4 RUE CURIE CS 91617 68016 COLMAR CEDEX For security reasons, you must prove your identity (for example by providing your name, first name, customer number, postal or electronic address). If applicable, valid identification may be requested. If you feel, after contacting us, that your rights regarding your data are not respected, you can file a complaint with the CNIL

Update of this policy

We modify this privacy policy from time to time. In case of significant changes, we will post a prominent notice on the website. We also invite you to reread this policy from time to time. [Privacy policy last updated: 22/05/2026]